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For all sales enquiries please
contact us on the toll free number
listed or via email on
sales@geckograss.com.au
SERVICING ALL AREAS
AUSTRALIA WIDE
Phone:1800 255 943
Fax:1800 608 380


Home >> General Information >> FAQ
FAQ
About Synthetic Grass
What is Gecko Grass made from?
Gecko Grass is a synthetic product made with premium polypropylene and polythylene materials. The backing (double or triple layer) is made with polypropylene and SBR latex. The materials are UV resistant, highly durable and environmentally friendly.
Why choose Gecko Grass as opposed to natural grass ?
Artificial grass provides many benefits to natural grass including low maintenance, no watering, no mowing, no fertilising, independent of weather and highly durable. All year round you can have great looking grass regardless of weather and water restrictions.
How long is the life expectancy of the grass? Is there a warranty?
All Gecko Grass products are provided with a manufacturer's guarantee ranging from 6 to 12 years. With proper care your grass should last well past the guarantee.
Why choose Gecko Grass as opposed to other artificial grass sellers?
We provide one of the longest guarantees offered. Our triple backing provides grass stability and longer wear. Our polyethylene monofilament is produced by TenCate Thiolon which is world famous for supplying grass yarn to Manchester United, Real Madrid and FC Barcelona football club grounds. We are also committed to providing exceptional customer service with a range of products to suit your budget.
Does Gecko Grass provide installation services?
Yes, our products can be fully installed by one of our licensed installers who are trained to the highest level of competancy. Most are independent qualified landscapers and abourists. Contact us on 1800 255 943 for details of your local licensed Gecko installer or key dealer.
Is Gecko Grass suitable with pets?

All of our artifical grass products are pet friendly. Gecko Grass is highly durable, easily cleaned or hosed and has drainage. However, Gecko Grass is not guaranteed against digging, scratching or chewing by animals.
If your pet is inclined to urinate in the same location, we have a specially formulated natural enzyme product that both neutralises the odour and reduces the temptation for the animal to return to the same location.
Can Gecko artificial grass catch fire?
No, the grass is not flammable as it is manufactured with a fire retardant material (unless an accelerant is spilt or poured onto the grass). Cigarette butts or similar flame may only leave a burn mark.
Will the artificial grass fibres remain upright?
After installation the grass may be a little flat after being rolled out or after a period of heavy use. Simply use a broom or leaf rake to groom the fibres upright.
What maintenance is required?
Generally the only cleaning that is required is by using a leaf blower or flexible rake (not steel). The grass can also be washed down with a hose or cleaned with a stiff brush.
Where does the water go when it rains or gets wet?
The backing of the artificial grass has drainage holes to allow water to seep through. A slight fall is required during installation to allow the water to drain away.

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